BUSINESS PERFORMANCE SERVICES

Leadership Development Services

Our Sentio team is dedicated to assisting you with all the issues you may experience when it comes to managing and developing one of your most precious resources, your employees. The Sentio Team will work closely with you to assess your employees and assist in designing talent management programs that are focused on building up solid and reliable employees. We have over 30 years of employee engagement experience including conducting multiple leadership readiness assessments and utilizing numerous talent management tools. The future success of your business is directly tied to the quality and effectiveness of your key employees so let Sentio help you identify and build quality leaders who you can rely on to effectively manage and build your business.

Organization Development Assessment Services

Building and investing into a work environment that allows employees to thrive is essential if your business is to experience long term sustainable growth. Sentio Executives will assist you in creating strategies and actions that work to improve and enhance your organizationís culture and overall development. By focusing on proven methods and best practice strategies, Sentio can customize a cultural assessment tool that is suited specifically to meet the needs of your organization.

Market Research Services

Let Sentio assist you in identifying key marketing opportunities and sales strategies. Our comprehensive Marketing Research services provide you with in-depth and actionable market information about current and future customers. Our research team excels at capturing data and putting that data to work for you and your business.

Strategic Planning Services

As every business owner knows, careful and intentional planning is essential to maximizing business success. Poor strategic planning is actually worse than no strategic planning at all. The unexpected costs associated with poor or unintentional planning can be the difference between profit and loss. Sentioís experts will work with you to build solid and usable strategic plans that are tailored to your specific needs. Let us work with you and your team to ensure that your strategic plans align with your goals and company mission and values.

Five Star Customer Service Programs

Your customers are the lifeline for your business. Our Sentio team has a proven history of creating and implementing Customer Service programs that enhance the overall experience for not only your customers, but your employees as well. Let one of our trusted advisors assist you with operations review, operations training, management support/coaching, management tool development, program management, conflict resolution and customer service training/monitoring. Allow us to customize a Customer Service program that meets and delights your customers.